Help

The company that invited you gives you the address to add to your assistant as a custom connector (MCP). You find it in your invitation and on your home page after you open your place.

Add your MT5 account under General on your account page. You can also ask your assistant to add one: it sends you a link with the details filled in, and you type the password on our page.

Use the investor (read-only) password if you can. Your master password works too, but it can place trades if it ever leaks. We store either one encrypted.

No. Candor FX only reads your account. It cannot place, change or cancel a trade.

Remove one account under General. To erase everything, open Settings and press Delete my data. If it stops halfway, press it again and we finish the job. Then remove the Candor FX connector in your assistant too.

Write to support@the.tf from the email you sign in with. Tell us what you tried and what you saw, and we take it from there.